Baked potato for dinner was leftover from lunchtime. Also some food was served cold or undercooked. For a 5* hotel, they should offer better variaty and quality (it was very poor). Disgusting! When a waiter poured drink in glass, some of drink sprinkled on his palm - he cleaned his hand in ice bucket from where guest were getting ice in drinks! Never ordered drink with ice again! Food is basically same every day. You always had to check that! Tables very not properly cleaned, there were stains on it from previous meals. Staff seriously lacks respect for hygiene standards! Consequently a lot of guest had diarrhoea! Plates, cutlery and glasses were not clean at restaurant. Hotel is outdated (disgusting old carpets, dirty sofas in lobby, dirty chairs with food stains in restaurant), general service very poor. ive lots more to say but cant waste more of my time writing this review… We had a spa the first day which was very relaxing but at the end me and my husband were told that we had medical issues with our backs and shoulders and we needed 3 further massages to correct this costing 100 euros each, felt very pushed into having it done but we stood our ground and said no, which they werent happy about. Lunch and dinner was not much better, very repetative and awful. We went to breakfast and the food was awful, we ended up having toast and eggs every day. The next morning i woke up with the most excruciating back pain, the beds were so uncomfortable. We paid 10 euros to use the safe, once in the room the safe didnt work. The next day the same belboy was back at work so he lied to us. I just stared at him bewildered, i told my husband and he couldnt believe it. I would not recommend this hotel at all, upon arrival after checking in late at night we were helped to our room by a belboy, he hovered waiting for his tip, we had no euros or lira on us so asked if we could tip him tomorrow, he said we wouldnt be at work, so all we had was a £20 note so asked him to get some change and take £5, he came back with a 10 euro note.
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